Self-help dispute documentation software — not legal advice

Just snap a few photos. Our AI builds your full defense packet.

You take pictures of your receipts, emails, contracts, and denial letters — or drag in the files. That's it. DisputePacket's AI does everything else: it reads your evidence, researches the merchant's policies and applicable consumer protection laws, builds your timeline, writes your demand letter, drafts your chargeback and complaint, and delivers a ready-to-send PDF defense packet for refunds, warranties, and billing disputes.

You upload. AI does the rest. Full packet in minutes.

Self-help document software · Not a law firm · No legal advice · Secure Stripe checkout

From scattered evidence to a serious packet

Before · Your evidence

unorganized
Receipts
Email & text threads
Photos
Denial letter
Card statement
Contract / warranty

After · Your packet

ready to send

DisputePacket · Case 8821

Prepared for: Merchant / Card Issuer / Agency

Demand Letter
Exhibit Index
Timeline of Events
Chargeback Draft
Complaint Draft
Final PDF Packet

What you get

Everything you need to make your dispute easier to understand.

Demand Letter

A clear, organized letter explaining what happened, what you are requesting, and the evidence supporting your dispute.

Timeline of Events

Turns scattered dates, emails, receipts, and conversations into a clean chronological timeline.

Exhibit Index

Labels your documents and photos so the company, bank, or agency can quickly follow your evidence.

Chargeback Draft

Creates a structured explanation you can use when submitting a credit card or bank dispute.

Consumer Complaint Draft

Helps organize your facts for complaints to agencies, regulators, or company escalation teams.

Final PDF Packet

A polished, ready-to-send PDF that puts your evidence and arguments in one place.

AI Policy Research

Identifies the merchant's policies and applicable consumer protection laws so your packet references real regulations.

Common dispute types

Built for the disputes people actually deal with.

Whether you are dealing with a merchant, bank, credit card company, warranty department, airline, or customer service department, DisputePacket helps you present your proof clearly.

Denied refunds
Credit card chargebacks
Warranty denials
Cancelled flights & travel refunds
Subscription billing disputes
Contractor & service disputes
Online order problems
Merchant complaint escalation

Sample packet

See exactly what you'll send.

Every packet includes these documents — professionally written, cross-referenced, and ready to mail, email, or upload. Click each tab to preview a real example.

DisputePacket_Reynolds_UnitedAirlines_UA-492.pdf · 6 pages · Page 1

Case File · UA-492 Refund

Dispute Packet · United Airlines

Prepared with
DisputePacket.com

Prepared by

Sarah M. Reynolds

1421 Oakwood Lane, Austin TX 78704

sarah.reynolds@email.com

Respondent

United Airlines, Inc.

Customer Care · Refunds Dept.

P.O. Box 06649, Chicago IL 60606

Amount in dispute

$842.16

Date prepared

April 2, 2026

Contents of this packet

  1. Formal Demand Letter
  2. Timeline of Events
  3. Exhibit Index (Exhibits A–D)
  4. Credit Card Chargeback Statement
  5. Regulatory Complaint Draft (DOT)
Cross-referenced exhibits · Cites federal & state rules · Certified-mail ready
Build my packet — $29

One flat fee. No subscription required. Delivered in minutes.

How it works

Four simple steps.

01

Snap photos or upload documents

Just take pictures with your phone or drag in receipts, emails, screenshots, contracts, warranties, statements, and denial letters. That's all you have to do.

02

AI does the rest — automatically

DisputePacket reads every document, extracts the facts, researches the merchant's policies and applicable consumer protection laws, builds your timeline, writes your demand letter, drafts your chargeback and complaint, and labels every exhibit.

03

Download your full defense packet

A polished, ready-to-send PDF with your demand letter, exhibits, timeline, chargeback draft, and complaint — ready for the merchant, bank, warranty department, or regulator.

Proven results

Over 300 five-star wins against the biggest names.

300+ verified reviews · Average 5.0 stars · Chargebacks, refunds, warranties, and merchant disputes won

"DisputePacket organized everything so clearly that my bank reversed the charge in 4 days. Best $29 I've ever spent."

James R. · Texas

Chargeback win vs. Visa

"Delta refused my refund for a cancelled flight. The packet DisputePacket built was so thorough they paid me back within a week."

Sarah M. · Florida

Full refund from Delta

"A contractor took my deposit and ghosted me. I sent the DisputePacket demand letter and they refunded me the next day."

David L. · California

Contractor dispute resolved

"Amex initially denied my dispute. After submitting the DisputePacket evidence packet, they reversed the charge and apologized."

Priya K. · New York

Amex chargeback reversed

"The dealership sold me a lemon and refused to fix it. DisputePacket's AI researched state law and built a packet that got my money back."

Robert H. · Ohio

Car dealership refund

"United cancelled my family's trip. The packet was so well-organized they didn't just refund us — they gave us vouchers too."

Amanda T. · Illinois

United travel voucher + cash

Works everywhere

Used against virtually every type of business.

Airlines
Car dealerships
Contractors
Hotels & resorts
Online retailers
Banks & card issuers
Cell carriers
Cable & streaming
Electronics stores
Moving & shipping
Furniture stores
Salons & spas
Medical & dental
Schools & tutors
Childcare services
Gyms & fitness
Jewelry & luxury
Legal & professional
Property management
Travel agencies

Pricing

One dispute. One packet. One clear price.

Single Dispute Packet

Best for one refund, chargeback, warranty, travel, billing, or merchant dispute.

$29one-time
  • Guided dispute intake
  • Evidence organization
  • Timeline of events
  • Demand letter draft
  • Chargeback explanation draft
  • Exhibit index
  • Final PDF packet
  • No subscription required
Start my dispute packet — $29

Payment unlocks packet generation and download.

Family Protection

$9.99/ month

Unlimited packets for up to 5 household members.

See plan

Business

$99/ month

Team seats, customer dispute workflows, and audit archive.

See plan

FAQ

Common questions.

Is DisputePacket legal advice?+

No. DisputePacket is self-help documentation software. It helps organize your facts and evidence into a professional packet. It is not a law firm and does not provide legal advice.

Do you guarantee I will win my dispute?+

No. Outcomes depend on the company, bank, credit card issuer, warranty provider, agency, and the evidence involved. DisputePacket helps you present your information clearly.

Do you send the packet for me?+

DisputePacket creates the packet for you to download and send. You choose where and how to submit it.

Can I use this for chargebacks?+

Yes. DisputePacket can help organize facts, evidence, and a structured chargeback explanation that you can use when submitting a bank or credit card dispute.

What files can I upload?+

You can upload receipts, emails, screenshots, photos, contracts, invoices, warranty documents, bank or card statements, cancellation notices, and denial letters.

Is my information private?+

Your dispute materials may contain sensitive information. Files are stored in a private, access-controlled bucket and are only visible to you. We never sell your data.

Start my dispute packet — $29

Secure Stripe checkout · No subscription required · Ready-to-send PDF